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GAME Tech Support

Do you require help setting up your console or device? Please find our interactive guides HERE!

If you are still having trouble, please visit our GAME Tech Support page for further information.


How can I see my GAME Gift Card balance?

There are two ways to check how much you’ve got on your GAME gift card.

1. Use our handy Gift Card Balance Checker

2. Bring your card into any GAME store nationwide and ask at the tills or;


How do I contact you?

Our Customer Service Team is available from 8am – 8pm Monday to Saturday and 10am – 5pm on Sunday please see the contact details on the left-hand side for further details.

Remember we have over 300 stores open too!


How do I track my order?

Orders shipped with Hermes (orders valued £75-£149.99) or DPD (orders over £150 or upgraded delivery) can be tracked using the Consignment Number you should have received.

For DPD please Click Here

For Hermes please Click Here

If you’ve selected Royal Mail or International Royal Mail, you won’t be able to track your items. You can still check our order status by logging in to your account here, or clicking the link in your order confirmation email.