Can I return items in-store?

Items bought in-store can be returned for FREE to any GAME store. They can’t be returned by post.

Items bought online can still be returned for FREE to your local GAME store – as long as they were bought from GAME, not a Marketplace seller. We are unable to accept Marketplace orders in-store.

All items being returned must have their original receipt or invoice, as well as the credit or debit card used to make the purchase. If bought as part of a bundle, all parts of the bundle must be returned.

If you have lost your receipt, a bank statement or Reward account history can be used as proof of purchase.


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