GAME have teamed up with a wide range of approved partners to give you a wider choice of products than ever before!
With thousands of products available on Marketplace right now, there’s sure to be something for everyone. We have brand new areas, including electronics, retro and vinyl products, as well as products from all your favourite gaming franchises, GAME Marketplace offers a wide range of options to help you find whatever you’re searching for!
So whether you’re looking for games, accessories, or something entirely different, GAME Marketplace has you covered! Head into GAME Marketplace and discover a brand new world of gaming, toys, memorabilia, and more!
How do I contact a GAME Marketplace seller?
Follow these simple steps to contact Marketplace sellers.
– Sign in to your account on GAME.CO.UK
– Go to ‘My Orders’
– Select the specific order
– Click ‘Contact Seller’
Can I track my GAME Marketplace order?
Not all Marketplace sellers can provide tracking details for orders using signed for or next working day delivery. If they are able to provide these details, they will be included in your confirmation email at the time of dispatch. Marketplace sellers will state in their postage terms and conditions if they can provide tracking details…Read more
How do I return an item bought via GAME Marketplace?
Marketplace items cannot be returned to GAME stores or GAME.co.uk. To request a refund or exchange, you’ll need to contact the Marketplace seller you made your purchase from. Follow these steps to contact them: – Sign in to your account on GAME.CO.UK – Go to ‘My Orders’ – Select the specific order – Click ‘Contact…Read more
Where is my GAME Marketplace order, its late?
If your order is late, please contact your seller to ask if it has been despatched. GAME Marketplace sellers are expected to reply to your emails as promptly as possible to maintain a high standard of customer service. If the seller does not reply to your email within 3 working days, then contact GAME customer…Read more
How much does GAME Marketplace delivery cost?
Delivery costs for GAME marketplace will vary depending on which option you choose.
When checking the price of the item you want to buy, the cheapest option will be automatically selected for delivery.
If signed for or next working day delivering is available, you’ll be able to select this during checkout.
What happens if a Marketplace seller cancels an order?
If a Marketplace order has been cancelled, it may be due to the seller running out of stock. If this happens, you will receive an email alert letting you know the order has been cancelled and that a refund has been made. Refunds can take up to 3 working days to appear in your bank…Read more
How much postage do I pay if I buy multiple items from a seller?
If you order multiple items from one seller, you’ll only be charged delivery once. If you order multiple items from different sellers, you will pay postage costs for each seller. You can find out the delivery charges of a marketplace seller when you are in the basket choosing your delivery method.Read more
Can I get my order delivered to another address?
Sure! As long as your order is under £1,000 you can change the delivery address during the checkout process. Orders above this amount can only be sent to the billing address of the card used.Read more
Does my Marketplace order come under the GAME price guarantee?
Marketplace sellers operate separately from GAME. They have their own pricing policies for their products.Read more
Can I pay with a game gift card or reward points?
Yes, all the types of payment accepted by GAME.co.uk are accepted as part of GAME Marketplace, these include: GAME Reward Card, GAME Gift Card, GAME Wallet, Paypal, Visa, MasterCard, Maestro, Solo Debit and Credit cards. We are unable to accept; American Express payment online or in store.Read more
Will I earn Reward points when buying from GAME Marketplace?
Yes! Your Reward points will come through once your item(s) have been dispatched. You can also use your current Reward points to pay for Marketplace items, so make sure you’re signed up and signed in when placing your order. Please note: If you return an item for a refund, the Reward points will be deducted…Read more
How will I know the condition of the product?
In GAME Marketplace, you will find a mix of new and pre-owned items for you to browse and purchase. New items will arrive factory sealed and unused, if for some reason this is not the case the Marketplace seller will state the condition next to the items price e.g. does not include original box. Pre-owned…Read more
How do I find a seller on GAME Marketplace?
To see all of our current GAME Marketplace sellers, please click here. To see a list of product categories sold on GAME Marketplace, please click here.Read more
How do I sell on GAME Marketplace?
We are always looking for new sellers to enhance GAME Marketplace with new and exciting products. If you are a business wishing to sell on GAME Marketplace please contact us via Marketplace@game.co.uk. Please let us know the types of products you wish to sell, along with any other information you feel we should know, and…Read more
How do I leave feedback on GAME Marketplace?
If you’ve ordered from GAME Marketplace, you will be emailed shortly after your order has been despatched asking if you’d like to leave feedback. This feedback not only shows other customers the experience you’ve had but also helps us too, allowing us and the sellers to improve you GAME Marketplace experience. The feedback is gathered…Read more
Are Marketplace and GAME.CO.UK delivery and returns policies the same?
Not always. When ordering through GAME Marketplace, check the delivery costs and returns policy of the seller you are ordering from, as these may vary between sellers. Marketplace sellers are required to follow normal trading standards rules, but they aren’t required to follow our returns policy.Read more
GAME Marketplace Terms and Conditions
Welcome to the GAME Marketplace. GAME Marketplace is an application that enables users to transact directly with each other to buy and sell items. The Marketplace is accessed at URL www.Game.co.uk (the ‘Website’). The GAME Marketplace is operated by Game Retail Limited, a company registered in England and Wales with registered number 07837246 and with its registered…Read more