We're a little busier than usual right now, so it's taking us longer to reply. Our Customer Services team are working hard to reply as quickly as possible. Thanks for your patience, and we apologise for the delay.
To claim, please contact Domestic & General as soon as possible by telephone on 0800597 8618*.
Once the claim has been approved, Domestic & General will advise you of the contact details for our engineer.
You will have to arrange and pay for the packaging of the product, but Domestic & General will pay for the postage (or Domestic & General may arrange for a courier to collect your product). While not a requirement, it is recommended that you use the product's original packaging.
*Calls may be recorded and monitored for quality and training purposes
