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Back to GAME

How can we help you?

  • Delivery & Collection
    • Delivery Methods
    • Delivery FAQs
  • Orders & Payments
    • Placing Orders
    • Completed Orders
    • Product Info
  • Returns & Refunds
    • Returns
    • Refunds
  • Stores & Services
    • Pre-owned/Refurbished
    • Store Finder
    • Closed Services
  • Product Support & Aftercare
    • Accessory Care
    • Breakdown Care
    • Monthly Care
  • Financial Services
    • Frasers Plus
  • My Account
    • Getting Started
    • Technical Issues
  • Site Policies
    • Complaints & Digital Scams
    • Terms & Conditions
    • Other Policies
    • Privacy and Cookies Policy
  • Contact Us
  • Delivery & Collection
    • Delivery Methods
      Delivery Methods
    • Delivery FAQs
      Delivery FAQs
  • Orders & Payments
    • Placing Orders
      Placing Orders
    • Completed Orders
      Completed Orders
    • Product Info
      Product Info
  • Returns & Refunds
    • Returns
      Returns
    • Refunds
      Refunds
  • Stores & Services
    • Pre-owned/Refurbished
      Pre-owned/Refurbished
    • Store Finder
      Store Finder
    • Closed Services
      Closed Services
  • Product Support & Aftercare
    • Accessory Care
      Accessory Care
    • Breakdown Care
      Breakdown Care
      How do I claim?

      To claim, please contact Domestic & General as soon as possible by telephone on 0800597 8618*.

      Once the claim has been approved, Domestic & General will advise you of the contact details for our engineer.

      You will have to arrange and pay for the packaging of the product, but Domestic & General will pay
      for the postage (or Domestic & General may arrange for a courier to collect your product). While not a requirement, it is recommended that you use the product's original packaging.

      *Calls may be recorded and monitored for quality and training purposes

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      Contact Us
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    • Monthly Care
      Monthly Care
  • Financial Services
    • Frasers Plus
      Frasers Plus
  • My Account
    • Getting Started
      Getting Started
    • Technical Issues
      Technical Issues
  • Site Policies
    • Complaints & Digital Scams
      Complaints & Digital Scams
    • Terms & Conditions
      Terms & Conditions
    • Other Policies
      Other Policies
    • Privacy and Cookies Policy
      Privacy and Cookies Policy
  • Contact Us

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