-
Delivery & Collection
-
Delivery Methods
Delivery Methods
-
Delivery FAQs
Delivery FAQs
-
Delivery Methods
-
Orders & Payments
-
Completed Orders
Completed Orders
-
Placing Orders
Placing Orders
-
Product Info
Product Info
-
Completed Orders
-
Returns & Refunds
-
Returns
Returns
-
Refunds
Refunds
-
Returns
-
Product Support & Aftercare
-
Accessory Care
Accessory CareWhat is Accessory Care?We know that accessories can make or break your gaming experience. If something stops working, it could ruin your setup and your fun. And on top of it all, you might have to fork out for a suitable replacement. Don’t worry though, because we’ve got a plan.
We teamed up with Domestic & General, the UK’s leading specialist warranty provider, to bring you ACCESSORY CARE. It’s been created to help you get back in the game as soon as possible and to complement your manufacturer’s or retailer’s guarantee.
If you find yourself with a broken accessory, we could approve a replacement for you. You’ll have immediate protection against damage caused by accident – something that’s not usually included in most guarantees. And once the guarantee ends, you’ll be protected against breakdowns and faults for another year.
Key benefits:
- Protection against breakdown or mishap
- Instant replacement in-store or breakdowns outside of manufacturer's guarantee and /or accidental damage
BENEFITS: Protection against breakdown
Whether it’s a stuck button on your controller, or no sound coming through your headphones, if your accessory goes on the blink, we’ll replace it.Protection against mishap
We don’t expect you to wrap your accessories in cotton wool. If your product suffers a mishap, we’ll fix it.Instant replacement
No waiting around. Pop into the store with proof of purchase and we will swap out your broken accessory for the same item, a similar item or GAME vouchersHelp & advice
From set up issues to cable dilemmas, our Tech Support team of experts at our UK based Contact Centre are on hand to take your calls.Did you find it helpful? Yes No
Send feedbackSorry we couldn't be helpful. Help us improve this article with your feedback.Did you find it helpful? Yes No
Send feedbackThanks for the feedback. We will improve this article.
-
Breakdown Care
Breakdown Care
-
Monthly Care
Monthly Care
-
Accessory Care
-
Stores & Services
-
Pre-owned/Refurbished
Pre-owned/Refurbished
-
Store Finder
Store Finder
-
Closed Services
Closed Services
-
Pre-owned/Refurbished
-
My Account
-
Getting Started
Getting Started
-
Technical Issues
Technical Issues
-
Getting Started
-
Financial Services
-
Frasers Plus
Frasers Plus
-
Frasers Plus
-
Site Policies
-
Complaints & Digital Scams
Complaints & Digital Scams
-
Terms & Conditions
Terms & Conditions
-
Other Policies
Other Policies
-
Privacy and Cookies Policy
Privacy and Cookies Policy
-
Complaints & Digital Scams