-
Delivery & Collection
-
Delivery Methods
Delivery Methods
-
Delivery FAQs
Delivery FAQs
-
Delivery Methods
-
Orders & Payments
-
Completed Orders
Completed Orders
-
Placing Orders
Placing Orders
-
Product Info
Product Info
-
Completed Orders
-
Returns & Refunds
-
Returns
ReturnsReturn - Bought in Store
To return your item(s) bought in store for a credit note or where possible make an exchange, visit any GAME store within 28 days of purchase.
If your item is faulty, we will provide a full refund. Please provide a valid proof of purchase.
Unfortunately, you can't return swimwear, underwear, pierced jewellery, personalised or bespoke items, items which deteriorate or expire rapidly, magazines, items that are sealed for hygiene reasons, computer games with the seal broken, or any items that have been inseparably mixed after delivery.
Did you find it helpful? Yes No
Send feedbackSorry we couldn't be helpful. Help us improve this article with your feedback.Did you find it helpful? Yes No
Send feedbackThanks for the feedback. We will improve this article.
-
Refunds
Refunds
-
Returns
-
Product Support & Aftercare
-
Accessory Care
Accessory Care
-
Breakdown Care
Breakdown Care
-
Monthly Care
Monthly Care
-
Accessory Care
-
Stores & Services
-
Pre-owned/Refurbished
Pre-owned/Refurbished
-
Store Finder
Store Finder
-
Closed Services
Closed Services
-
Pre-owned/Refurbished
-
My Account
-
Getting Started
Getting Started
-
Technical Issues
Technical Issues
-
Getting Started
-
Financial Services
-
Frasers Plus
Frasers Plus
-
Frasers Plus
-
Site Policies
-
Complaints & Digital Scams
Complaints & Digital Scams
-
Terms & Conditions
Terms & Conditions
-
Other Policies
Other Policies
-
Privacy and Cookies Policy
Privacy and Cookies Policy
-
Complaints & Digital Scams