We're a little busier than usual right now, so it's taking us longer to reply. Our Customer Services team are working hard to reply as quickly as possible. Thanks for your patience, and we apologise for the delay.
We take Customer feedback very seriously and aim to deal with complaints as quickly and effectively as possible.
To raise an issue or to make a complaint relating to orders placed through the Website, please contact Customer Services. To assist us in dealing with your complaint, please detail all aspects of the complaint, including your order number and your preferred contact details. If you paid by credit card, you may have additional rights of redress.
