We are currently seeing a high volume of customer orders being placed, this is introducing a slight delay with the order appearing on our systems.
If you've placed an order; but wondering why you can't see it in your account yet (or haven't had your confirmation email) - please don't worry, It'll just take a bit longer for your order to appear. It could take a couple of hours.
Please also note, our Customer Service team will also not be able to see/check your order in the first couple of hours due to the same delay.
If you have a login to the website; we'd recommend you allow a couple of hours and after then you will be able to see your orders in your order history.
