-
Delivery & Collection
-
Delivery Methods
Delivery Methods
-
Delivery FAQs
Delivery FAQs
-
Delivery Methods
-
Orders & Payments
-
Completed Orders
Completed OrdersWhy has my pre-order been cancelled? (5th September 2024)
We have been aware that some customers may have received an email incorrectly advising them that their pre-order has been cancelled.
This email was sent on 5th September 2024.
Please be advised that this is not the case, and your order will processed as normal nearer the release date.
We'll keep you updated by email once your order has been processed and is on the way to you.
We apologise for any inconvenience caused.
Did you find it helpful? Yes No
Send feedbackSorry we couldn't be helpful. Help us improve this article with your feedback.Did you find it helpful? Yes No
Send feedbackThanks for the feedback. We will improve this article.
-
Placing Orders
Placing Orders
-
Product Info
Product Info
-
Completed Orders
-
Returns & Refunds
-
Returns
Returns
-
Refunds
Refunds
-
Returns
-
Stores & Services
-
Pre-owned/Refurbished
Pre-owned/Refurbished
-
Store Finder
Store Finder
-
Closed Services
Closed Services
-
Pre-owned/Refurbished
-
Product Support & Aftercare
-
Accessory Care
Accessory Care
-
Breakdown Care
Breakdown Care
-
Monthly Care
Monthly Care
-
Accessory Care
-
Financial Services
-
Frasers Plus
Frasers Plus
-
Frasers Plus
-
My Account
-
Getting Started
Getting Started
-
Technical Issues
Technical Issues
-
Getting Started
-
Site Policies
-
Complaints & Digital Scams
Complaints & Digital Scams
-
Terms & Conditions
Terms & Conditions
-
Other Policies
Other Policies
-
Privacy and Cookies Policy
Privacy and Cookies Policy
-
Complaints & Digital Scams