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GAME Tech Support

Do you require help setting up your console or device? Please find our interactive guides HERE!

If you are still having trouble, please visit our GAME Tech Support page for further information.


How do I contact you?

Our Customer Service Team is available from 8am – 8pm Monday to Saturday and 10am – 5pm on Sunday please see the contact details on the left-hand side for further details.

Remember we have over 300 stores open too!


When will my pre-order arrive?

We aim to get pre-orders with you in time for launch day, however, we can’t control courier delays. Our orders ship up to 5pm the day before release, you will receive a confirmation email when this happens.
Orders placed in-store can be collected from the release date, and will be reserved for up to 48 hours. Some of our stores offer a midnight launch, meaning you can get the game as early as possible! Click here to find out more.