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Help

Welcome to the GAME help section

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Trending Topics

Faulty Xbox One or PS4

If you’ve been one of the unlucky few to purchase a new console that has developed a fault, we can help. In the first instance it may be better to contact the publisher, Sony or Microsoft, as they may be able to fix the problem. Both websites offer comprehensive FAQ’s and Troubleshooting guides and have More info…

Brazil: Postal network problems

Unfortunately due to problems with Brazil’s postal network we are no longer able to offer replacements for missing goods. We do not have any further updates at this time and if it has been 45 days since your order to Brazil was shipped, please contact our Customer Services.

How to Contact Us

If you have a question or quibble about your order, your account, or any of our services, we should have the answer for you within our help pages. But if you can’t find the answer you’re looking for, our Customer Service team are happy to help you. You can drop us a line via email More info…

Contact us via Twitter or Facebook!

GAME is not just a place for games – it’s a place for gaming. We love games. We love playing them. We love talking about them. And we know you all love playing and talking about them, too. So we have made the perfect place to do it -the GAME Community. Not only can you More info…

New Release Calendar

Introducing our New Release Calendar! This is the best way to keep up to date with all the must have releases of 2014 and is jammed full of all the information you’ll need to plan your year of gaming. Not only does the Calendar link to in-depth product pages with all the details you’ll need, More info…

New Releases: Troubleshooting and FAQ’s

Having trouble with your new Game, Console or Accessory? Whilst we are all avid gamers here at GAME and collectively share a broad product knowledge, we may not be able to help with those really tricky questions! If you do have any in-depth questions about any of our products and we are unable to help, we’ve More info…

The GAME Charts

The GAME Charts offer a comprehensive list of our most popular products. If you’re after a recommendation, are interested in which products are selling most or if you’d like more information on the most anticipated future releases, this is where to look!

Regional Compataibility

Boxed video games, downloads, and films all have different types of region coding for different areas of the world, and can only be played on compatible systems. Video Games Our video games are PAL (UK and Europe) versions. You must have a PAL video game system to play them. We do NOT sell NTSC (US) More info…

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