Returns
- Can I exchange an online order? In the event you change your mind, you can return an online item for a full refund only. We cannot exchange goods pur...
- Can I return an online order to a store? Stores are only able to accept and process returns for items that were bought from stores.For returning items ordered...
- The store staff refused my faulty item return All returns are inspected once received, this includes if you believe one of your items may have a manufacturing faul...
- I've lost my store receipt If you no longer have your receipt for any reason, the store team may be able to reissue it for you.To check this, yo...
- Return an item bought online, shipped from a Brand Partner You have 28 daysto return your item You will need to pay for the returns postage Once returned, allow14 days t...
- I need to return my item or order bought in store To return your item(s) bought in store for a credit note or where possible make an exchange, visit any GAME store wit...
- Can I cancel or make changes to my order? I need to cancel my orderWe start processing orders straight away, so we may not be able to stop your order before it...
- Can I return more than one order in the same parcel? Please return each order separately and include any packaging that forms part of the goods with your valid proof of p...
- GAME Returns Policy GAME Offer a 1 Year Warranty with all products purchased this covers all aspects of manufacturing faults, if your ite...
- 14 Day Right to Change Your Mind The 14 day right to change your mind, under the Consumer Contracts Regulations 2013, only applies to products purchas...
- I need to return an item bought online You have 28 daysto return your item You pay from £4.99 per return Once returned, allow14 days to be refunded ...