-
Delivery & Collection
-
Delivery Methods
Delivery Methods
-
Delivery FAQs
Delivery FAQs
-
Delivery Methods
-
Orders & Payments
-
Placing Orders
Placing OrdersCan I use my credit note online and in store?
Yes, credit notes can be used in UK branches of our GAME stores and concessions as well as online.
You can use the full or part balance of your credit note. Any remaining value will be stored on the credit note. You can also use your credit note as part payment, together with any other approved payment option.
Here are some further terms and conditions around our credit notes;
- Credit notes may not be refunded, exchanged for cash, used as payment with discount vouchers or taken as deposits.
- Credit notes should be treated as cash: we will not accept liability for lost, stolen or damaged cards.
- Credit notes are valid for two years after their purchase. Any remaining balance will be cancelled on the expiration date of the card.
- Credit notes cannot be used to buy further gift cards.
Did you find it helpful? Yes No
Send feedbackSorry we couldn't be helpful. Help us improve this article with your feedback.Did you find this article helpful? Yes No
Send feedbackThanks for your feedback.
If you'd like to elaborate further on how we can improve this content, you could share some specific feedback with the article author below.
Please note: This feedback does NOT connect you to the Customer Service team. If you're needing to get in touch, please press Cancel below and then press Contact Us and follow the steps.
Still need to contact us
-
Completed Orders
Completed Orders
-
Product Info
Product Info
-
Placing Orders
-
Returns & Refunds
-
Returns
Returns
-
Refunds
Refunds
-
Brand Partner Returns
Brand Partner Returns
-
Returns
-
Stores & Services
-
Pre-owned/Refurbished
Pre-owned/Refurbished
-
Store Finder
Store Finder
-
Closed Services
Closed Services
-
Pre-owned/Refurbished
-
Product Support & Aftercare
-
Accessory Care
Accessory Care
-
Breakdown Care
Breakdown Care
-
Monthly Care
Monthly Care
-
Accessory Care
-
Financial Services
-
Frasers Plus
Frasers Plus
-
Frasers Plus
-
My Account
-
Getting Started
Getting Started
-
Technical Issues
Technical Issues
-
Getting Started
-
Site Policies
-
Complaints & Digital Scams
Complaints & Digital Scams
-
Terms & Conditions
Terms & Conditions
-
Other Policies
Other Policies
-
Privacy and Cookies Policy
Privacy and Cookies Policy
-
Complaints & Digital Scams